I often get calls or texts after releasing a gallery to my clients saying, now what?
Let's start from the beginning. A gallery is the final product of all my photoshoots. It is an online website that allows you to view your edited files and order prints.
I offer prints as small as a 4x6 ($8) and as large as a 20x30 ($263). I also offer canvas, metal, standout, gallery frame, metal frame, wood frame, bamboo frame, wood prints, and acrylic prints. If you enjoyed your photoshoot, this is a great way to support my small business. I receive a percentage of the total price.
Your gallery will look different on every type of device: cell phone, tablet, laptop, or desktop. So it is hard to say exactly where to click to order prints. The best way to view your images is on a big screen. Look for the shopping cart icon or the PRINT STORE. Click this to see all of your options.
You can also make a favorites folder using the heart icon. Just type in your email address, and your folder will start. To access the folder in the future, click on the heart icon at the top of the screen. You have the option to name and create multiple favorites folders.
What about digital files?
If your package came with digital files, or you paid in advance for digital files. You will receive a pin code in your; "Your Gallery is Ready" email to download the files. Look for the down arrow under the big photo at the top of your gallery. Click that and enter your email and pin code. You will be given the option to download the files to your computer, Dropbox or Google Photos.
If your package did not come with digital files and you would like to purchase them, you can do so through your gallery from the shopping cart icon or PRINT STORE. If you are a part of a large group (such as a family portrait) where multiple households need to access the digital files, it is best to Venmo me directly. I can provide a pin code to share with the group rather than ordering from the gallery and only downloading to one computer.
My Venmo is @capturedbykate Also send me an email letting me know you Venmoed me $300 for the digital files. That way I can confirm I received your Venmo and get you the pin code ASAP.
If you are ordering a large format family photo to hang on your wall. I would love for you to reach out to me before you place your order. I am happy to make any touch-ups you request and upload the revised version to your gallery for ordering. I want your prints to look amazing!!
Please feel free to reach out with any questions. I am easily reached on weekday mornings. Thank you for your order!!
